Terms & conditions

platform terms of use

Welcome to the Trundl website and mobile application owned by Trundl Limited. Trundl Limited is incorporated in England and Wales, with its registered office at Suite 4, Grosvenor House, 3 Chapel Street, Congleton, Cheshire, CW12 4AB. Our registered number is 13016890 This website is operated by Neave Creative Limited.

You are reading these Terms because you are using the Trundl website, or mobile application, which are part of Trundl’s Platform (“Platform”). You may access the Platform through your computer, mobile phone, tablet or other technology, which we refer to as your “Device”. Please read these “Platform Terms of Use” carefully before you start to use the Platform. By using our Platform, you accept these Terms of Use and that you agree to abide by them. If you do not agree to these Terms of Use, please refrain from using our Platform.

Our Terms of Use pertains to your use of our Platform. For our Subscriber Terms & Conditions which deals with Registering a User, Your Subscription, Our Charity Partnerships and Brand Sponsors and more please follow this link https://trundl.co.uk/subscriber-terms-conditions/

Ownership of content

All content on the Platform, is our exclusive property. Our property also includes without limitation the text, site design, software, scripts, graphics, logos, icons, illustrations and images, audio and video clips, interactive features, news stories as well as the selection, assembly and arrangement thereof, or other materials appearing on the Platform. The marks, logos or content or intellectual property of others is not our property. The reproduction, distribution, modification, adaptation, retransmission or publication, partially or in totally, of the content are strictly not allowed without prior written approval by us.

Posting content on the platform

User Content Licence

Some parts of the Platform allow you to post photos, videos, comments, feedback or ideas and other content, which we refer to as “User Content”. User Content is provided on a non-confidential basis and Trundl is not responsible for User Content posted by you or by others that may affect you to the Platform. User Content is owned by you or whoever created it, but when you post User Content you license it to Trundl for uses described below.

You represent that you have the right to post your User Content, and you grant Trundl a non-exclusive, perpetual, transferable, sub-licensable, royalty-free, worldwide licence to use any of the User Content that you post on or in connection with the Platform, including the likeness of any person that appears in the User Content, or any of the concepts or ideas contained in the User Content, for any purpose, including commercial use, which includes the right to translate, display, reproduce, modify, create derivative works, sublicense, distribute and assign these rights. Trundl may, in its sole discretion, remove any User Content at any time. Our use of it shall be without notice, compensation or acknowledgement to you, for any purposes whatsoever, including, but not limited to, developing, manufacturing and marketing products and services and creating, modifying or improving products and services.

User Content and the Law

When you upload user content you warrant and undertake that you have the permission from any third party featured that is necessary under GDPR and you will not upload copyrighted images. If you do so, you will be responsible for any licence fee that has to be paid for it and for any legal costs and penalties incurred by us or that reasonably need to be paid as a result.


We have taken every care in the creation of the Platform and the preparation of the content of this Platform. Trundl does not accept responsibility for your reliance on any information on the Platform. We have a policy of continuous improvement and reserve the right to make changes to its services without notice. You should not solely rely on information from the Platform to make any decision or take any action. We reserve the right to alter the content of this Platform at any time.

Links from our Platform

Where our Platform contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When you follow links to third party sites, their cookie and privacy policy will apply so please take care with any information you provide.

Viruses, hacking and other offences

We make every reasonable effort to ensure that this Platform is free from viruses or defects. However, we cannot guarantee that your use of this Platform or any Platform accessible through it will not cause damage to your computer. It is your responsibility to ensure that you have appropriate software to deal with potential threats and issues. We shall not be liable to any person for any loss or damage which may arise as a result of using this Platform.


You agree to defend, indemnify, and hold us harmless from and against any claims, actions or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from your breach of these Terms of Use, your User Content, or your access to, or use or misuse of the Content or the Services. We will provide notice to you of any such claim, suit, or proceeding and will assist you, at your expense, in defending any such claim, suit or proceeding. We reserve the right to assume the exclusive defence and control of any matter which is subject to indemnification under this section. In such case, you agree to pay for and cooperate with any reasonable requests assisting our defence of such matter.

Disclaimer liability

All express warranties, representations, conditions of any kind or other terms implied by statute or common law with respect to the Platform or the information, content, materials or products included on the Platform are hereby expressly excluded to the fullest extent permitted by law.

Trundl shall not be liable in any circumstances for any direct or indirect, special or consequential loss or damage (whether for profit or loss or otherwise) costs, claims, expenses or other claims for compensation what so ever, whether caused by the acts, omissions or the negligence of Trundl, its employees or agents, which arise out of or in connection with the use of the Platform or the information, content materials or products included on the Platform, except in respect of death or personal injury caused by Trundl, its employees’ or its agents’ proven negligence.

Views expressed in user content, whether on the Platform or on other Platforms (including such content posted on other websites using this Platform or any tool available through it) are the views of the author alone, are not the views of Trundl unless expressly stated otherwise and are not endorsed by Trundl. Trundl does not accept responsibility for or any liability arising out of such user content.

Changes to legal notices

We reserve the right to revise these Terms of Use from time to time and you should look through them as often as possible. Your use of the Platform after a change has been made signifies your acceptance of the revised Terms of Use.


From time to time we may run competitions, prizes draws or other promotions via the Platform. These will have their own separate Terms & Conditions and you should make yourself familiar with them prior to participation and you should read our privacy policy. These will be easy for you to identify.

Law, jurisdiction & language

This Platform, any content contained herein and any contract brought into being as a result of using this Platform are governed by and are to be construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English. If any of these Terms of Use are found to be illegal, invalid or otherwise unenforceable, then to the extent of such illegality, invalidity or unenforceability, such terms shall be deleted and severed from the Terms of Use. The remaining enforceable terms shall continue in full force and effect and continue to be binding. Nothing in these Terms of Use shall exclude or limit our liability for death or personal injury resulting from our negligence or shall affect your statutory rights if you are a consumer.