trundl Cookie Policy

Welcome to the Trundl website which is owned by Trundl Limited a company incorporated in England and Wales whose registered office is at Suite 4, Grosvenor House, 3 Chapel Street, Congleton, Cheshire, CW12 4AB The company’s registered number is 13016890 (“we”, “us”) and operated by Trundl. We use cookies on our website and mobile application (the Platforms).

We use a compliant cookie banner on our Platforms, and this document explains what cookies are and provides some additional information on how to disable non-essential cookies.

General information about cookies

A cookie is a small file typically consisting of a string of letters and numbers that are sent by a web server to your web browser (e.g., Internet Explorer) and stored by your browser. This small file is then sent back to the server each time your browser requests a page from the server. Cookies leave a small trail in your browser confirming where you have been on the internet or your navigation from certain emails that you open. Cookies also allow a website to recognise your device.

They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Without cookies, or some other similar method, websites or mobile applications would have no way to ‘remember’ anything about visitors, such as how many items are in a shopping basket or whether they are logged in.

Some cookies are classed as essential, and others are classed as non-essential. They are either session cookies or persistent cookies. Essential cookies are required to make the website or mobile application function and allow you to experience and use it. A session cookie will expire at the end of your session, effectively when your web browser is closed. A persistent cookie will be stored by your browser and will remain valid until a set expiry date (unless deleted by you before the expiry date).

Cookies on Our Platforms

The cookie banner that pops up the first time you visit one of our Platforms, will give details of the cookies that are being used on our Platform at that time and allows you to set your preferences. We only deploy essential cookies, and these cannot be disabled by you. Cookies usually remain for a maximum of a year, but our Cookie Policy tells you how you can change your preferences.

Your Consent

You can choose to accept or decline non-essential cookies when you use our cookie banner on our Platforms. You can usually modify your browser setting to decline cookies if you prefer. If you accept our cookies and continue to use the Platforms the cookies message will not appear again, unless you clear your cookies. If you, or another user of your computer, wish to withdraw your consent at any time, you can do so by altering your browser settings.

Managing, clearing and blocking cookies

You can block some or all cookies by activating a setting on your browser. Users have control over any non-essential cookies and can access the website even if they don’t consent to these cookies.

More information about cookies can be found on the website https://ico.org.uk/your-data-matters/online/cookies/

More information on how to delete cookies from your browsers can be found here:

Chrome

https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform=Desktop

Edge

https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge- 63947406-40ac-c3b8-57b9-2a946a29ae09

Safari

https://support.apple.com/en-gb/HT201265
https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Firefox

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

For information on how to do this on your mobile phone or tablet browser, please consult your device’s manual, or manufacturer guide.

Why we may use cookies

The cookies we use will be clear from our cookie banner. You choose the non-essential Cookies that are set. Depending on what is set, we may use cookies for the following purposes:

• To distinguish users;
• To recognise your device when you visit our Platform;
• To improve our Platform’s usability;
• To improve the security of our Platform; and
• For the general administration of our website.
• To analyse the use of our Platform;
• To identify people to whom we wish to show our advertisements;
• To link to email marketing campaigns;
• To record how many visitors are referred to our Platform from other sites;

Analytics Cookies

Analytics cookies are non-essential persistent cookies that allow us to recognise, count the number of visitors, and provide anonymous data about how our visitors use our Platforms.

Using analytics cookies helps us improve the way our websites work and navigate, ensuring that users are able to find what they are looking for without difficulty. No personally identifiable data is collected about you.

You as the user control whether the Google Analytics cookie is enabled.

How to contact us

Please contact us at:
Post: Trundl Limited, Suite 4, Grosvenor House, 3 Chapel Street, Congleton, Cheshire, CW12 4AB.
Email: hello@trundl.co.uk
Telephone: 01260 633260